Continue reading to learn how to activate your Hulu account if it is part of a package and why you may need to enable location services for the app to work.
Examine your Subscription Status
To watch anything on Hulu, you must have an active subscription to the service in order to log in and utilize their app.
Make sure your Hulu subscription is active by heading to your account settings and reactivating the plan if it has become dormant.
To check your subscription, follow these steps:
- Log in to your Hulu account.
- Go to Upcoming Charges.
- Select View Charges.
Pay for your subscription and try logging in to the Hulu app again with the account you used when you paid for it.
Check to ensure that your Hulu subscription is part of a bundle.
If you signed up for Hulu as part of a package, such as Disney+-ESPN-Hulu, you’d have to use the same account to access all of them.
If you have Hulu bundled as part of your TV or internet subscription, try logging in using your ISP account and see if you still have login troubles.
Log in to your ISP’s account and check the billing section to verify if you’re still getting billed for Hulu on a monthly basis.
If you no longer have Hulu with your third-party services, contact their customer service and let them know you need them reactivated.
Check your Hulu login Username And password
The Hulu app requires you to input the proper and legitimate username in order to log in, and log-in troubles can occur if you enter the incorrect credentials or misspell the correct one.
To avoid login troubles, use caution when entering passwords and double-check that you are using the right password connected with your Hulu account.
You can use the password manager in your Chrome or Safari browser to input the username and password for you.
If you’re using Hulu as part of a package with another provider, use that account to log in to Hulu because your subscriptions are linked to that account.
If you don’t remember your password or were getting it wrong frequently, reset it and try logging in with the new password if problems persist.
Check the Status of your Account Activation
Hulu subscriptions acquired through a third-party service must be activated before you can begin watching content on the Hulu app.
If you have a Disney+ ESPN+ and Hulu bundle and are new to the service, you must activate it while signing up for the service or via a link e-mailed to you.
To activate your account, you can alternatively do the following:
- Log in to Disney+.
- Select Billing Details and look for Hulu.
- Hulu > Watch Now
- To begin watching on the app, sign up for a new Hulu account.
Owners of the Spotify Premium for Students + Hulu combo can follow the procedures below:
- Log in to your Spotify Premium account.
- Navigate to your account’s Account Overview page and click the Activate Hulu button.
- Fill in the text areas and follow the steps to activate your Hulu account.
If you have Hulu access as part of your Sprint package, you must first add the service to your account before you can use it.
To accomplish this, first:
- Sign in to your Sprint account.
- Enable Hulu under Services you can add.
- To enable Hulu, click the link supplied to your phone number.
- Choose your preferred plan and complete the enrollment process.
If you’ve already activated Hulu through the third-party service, you’ll notice when you log in to the service’s account overview page.
Set Up Your Home Network
To use Hulu’s Live TV services, you’ll need to set up your home network and follow a few tips to ensure a seamless experience.
Hulu limits the number of Wi-Fi networks you can set as your home to four changes per year to avoid password sharing with people outside your home.
To use Live TV and the standard Hulu service, all devices must be linked to this home network.
You can watch with mobile data, but you must connect to your home network at least once every 30 days to continue streaming Hulu.
Hulu prefers that you stay connected to your home network when using their service.
Check for Software Updates
You’ll also need to maintain the Hulu app updated and on the most recent version so that it works properly.
Bugs can create login troubles, and patches for these bugs are usually given out with app upgrades, so keeping the app updated is a good idea.
To upgrade your Hulu app, go to:
- Launch the app store on your device.
- Locate the Hulu app using the search tool.
- If an update for the app is available, you’ll see Upgrade instead of Uninstall, so tap it to start the update.
- Allow the app to finish updating before launching it.
Check your Hulu account to see if the sign-in issues have been resolved.
To make your life easier, you may set your apps to automatically update.
Reinstall the Hulu App.
If updating doesn’t seem to work, you may need to start over and reinstall the Hulu app on your phone or device.
To reinstall the app, we must first uninstall it; to do so on Android or iOS devices, tap and hold the app icon.
In the case of the former, click Uninstall from the contextual option that appears.
To uninstall the app, tap the red x when it begins shaking.
On a smart TV, bring up the contextual menu while keeping the Hulu app highlighted and pick Uninstall or Remove.
After uninstalling the app, reinstall it by searching for it in your device’s app store.
Check to see if the sign-in problems have been resolved after installing the app.
Downtime on Hulu Servers
Hulu servers may go down for maintenance, both planned and unplanned, and you may be unable to log in or watch content on the site at this time.
Keep an eye on Hulu’s official social media handles to find out when their services will be available again, then return to the app after some time to see whether the servers have been restored.
You can also use third-party crowdsourced services like Down Detector to see if the service is down for everyone and not just you.
Clear your Browser/App cache
If your browser or app cache is corrupted, it can disrupt the app or webpage that is playing Hulu content.
To allow Hulu to reload the cache, empty the app’s or web browser’s cache.
To do this in Microsoft Edge, Chrome, Opera, or Firefox:
To open Settings, press Ctrl, Shift, and Delete at the same time.
Set the Time range to Everything or All time and then select Clear data. Check that Cookies and other site data are checked.
Return to the Hulu website and sign in to your Hulu account.
To delete the cache in the Hulu app for Android, follow these steps:
- Navigate to Settings.
- Choose Apps.
- Look for the Hulu app.
- When you find the app, select it.
- Select Storage > Clear Cache.
On iOS, do the following:
- Navigate to Settings > General.
- Select iPhone Storage.
- Select the Hulu app from the list.
- To clear the cache, choose Offload App.
After clearing the cache on the browser and the app, try logging back in to check whether the login issues have been resolved.
Enable Location Services on your Smartphone
The Hulu app may require access to your phone’s location services to ensure that you are not changing your home network in order to prevent account sharing.
This is only required on mobile devices.
To enable Android location services, follow these steps:
- Swipe down to show the quick access settings window.
- Tap the Location icon.
- Confirm any prompts that occur.
For iOS:
- Launch Settings.
- Navigate to Privacy > Location Services.
- Turn Location Services on.
Check to see whether you can successfully log in to your Hulu account after activating Location services.
Restart the Hulu APK.
Most issues, including login troubles, can be resolved by restarting the Hulu app and logging in again.
To relaunch the Hulu app on Android, follow these steps:
- Open Recent Apps by touching the Recent Apps key or swiping up from the bottom of the screen.
- Swipe away the Hulu app or erase the Recents page.
- Reopen the Hulu app.
For iOS Devices:
- Swipe up from the bottom edge of the screen and hold on to the middle of the screen to get the App Switcher.
- Swipe right to access the Hulu app.
- Swipe up on the Hulu app to close it.
- Return to your Hulu app and launch it.
Check to see whether you can log back into the Hulu app without any problems after restarting the app.
Call Customer Support
If none of these troubleshooting techniques resolve the Hulu sign-in problem, contact Hulu and inform them of the problem.
Once they know what hardware you’re running, they’ll be able to look into the problem and ask you to try a few more fixes.
If it doesn’t work, they can escalate the problem to get it resolved as soon as possible.
See also
How to Fix Netflix Password Is Incorrect Error
How to Fix YouTube TV Freezing
Remarks
If you manage to log in to your Hulu account but it continues kicking you out for no apparent reason, disable any VPNs you have activated and erase the app’s cache.
To log in again, try recovering your Hulu account and changing the password.
Wrong passwords might cause login troubles, and resetting the password is a helpful fix.
Some Of the FAQs About Hulu
How do I manage my Hulu account?
To manage your Hulu account, log in to a web page and sign in.
To begin managing your account, click Your Account.
Is Hulu now available for free?
Hulu is not free to use, however they do have a cheaper plan that is financed by advertisements and other options.
Hulu is available for free or at a low cost as part of packages with other third-party services.
How many devices can you use to watch Hulu?
You can install the Hulu app on as many devices as you want, but you can only stream on two at the same time.
This only pertains to a single account, and if each device has its own account, you can have Hulu on an endless number of devices.
How do I get Hulu on my smart TV?
To access Hulu on your smart TV, first launch the Hulu app.
To complete the login, select Login on this device and enter your username and password.
Is Hulu available for free with Amazon Prime?
Hulu is not included with Amazon Prime, and you must purchase a Hulu subscription individually.
However, Hulu is packaged with other services such as Spotify and Disney+.