Vodacom PUK Code
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You have three chances to get it right if you turn on your smartphone and can’t recall the PIN code to unlock your SIM card. Your SIM card will be disabled if you type the PIN incorrectly more than three times. You won’t be able to use your data, send or receive SMS messages, or make or receive phone calls besides to emergency numbers.
By entering the specific PIN Unlock Key or PUK number for your phone, you can thankfully easily unlock your SIM card. You can choose a new PIN after entering your PUK number; ideally, it will be one you can remember.
How to retrieve your Vodacom PUK number
Tanzania
The starter pack includes the PUK when you purchase a new SIM card. Sadly, they frequently disappear over time. Don’t worry; there are other ways for you to access your PUK as well.
- Log in to My Vodacom online.
Select “Manage my profile.”
Select the tab ‘Price plan and phone’ and you will see your PUK number displayed. - SMS and Chat with the customer Service WhatsApp page.
- Dial *149*01# From another Vodacom number
Select “other Services”.
Select ‘PUK Number’ - Or, dial 100, free from a Vodacom cellphone and follow the voice prompts.
Make sure you have the right PUK number and enter it correctly. If you enter the incorrect PUK number too many times, your SIM card will be permanently blocked and you’ll have to get a new one.
What is PUK?
The PUK (Personal Unblocking Key) code is a code consisting of 8 digits. It is used to unblock your SIM card when you entered 3 times a wrong PIN code.
PUK stands for Personal Unblocking Key/Unlock Key in SIM cards, 3GPP cards, and Mobile phones. Sometimes it is also called personal Unblocking Code (PUC). It is used to reset the PIN (personal identification number) if the user has forgotten it. PUK code is also required if you want to switch your network provider without changing your number (sim portability).
The Meaning of a PUK Code
Nowadays, PIN protection is a feature that almost all phones have. A PUK is used to protect your SIM card, and each SIM card has a different PUK that is typically 8 digits long. PUK/PUK codes shouldn’t be difficult to locate because, as usual, the network provider keeps them. Depending on your network provider, retrieving it might be challenging because some service providers have time limits on how long a PUK is valid.
The PUK Code’s Operation
The PIN security feature is turned on as soon as your phone is turned on. To enable the non-emergency calling features on your phone, you must enter a 4-to-8-digit PIN. More than three incorrect PIN attempts will result in blocking of the GSM SIM card, possible device locking, or worse, both.
After the user’s identity has been verified, the mobile service provider will offer PUK to unlock the SIM, phone, or both in these circumstances. Your SIM card will be permanently blocked or disabled and unrecoverable if you enter the incorrect PUK code more than 10 times in a row. The only option in that situation is to buy a new SIM card. It is crucial to write down your PUK code somewhere you will remember it and be able to find it at any time if necessary.
When Should A PUK Code Be Used?
Ideally, you would only require your PUK if your phone or SIM were blocked. The PIN number must also be entered as a security measure each time you turn on your phone if it is written on your SIM card. If you enter the incorrect pin too many times, a message stating that your PUK is locked will appear on the screen. The functions of the phone will then be disabled unless you enter the proper PUK code to unlock it. Once your SIM or phone has been unlocked using PUK, you will be prompted to create a new pin.
Although different mobiles may function differently, the message will typically prompt your device to indicate the PUK in the manner described above.
How to Get Your PUK Number
Your PUK code will most likely be printed on the SIM card packaging if you recently bought a new SIM card. You can also look inside the box the card was packaged in. PUK could be written on the label that is attached to the package or box. If you are unable to locate the code in these locations, you can get more assistance from the retailer from whom you bought the phone or sim if you get in touch with them.
As PUK is specific to each sim, you can also get in touch with your mobile network’s customer service department. They will undoubtedly have the knowledge you need. They can help you generate a new code after requesting some information from you to verify it. Additionally, they might ask for the sim card code, identity proof, address proof, and birth information (also mentioned on the packaging). To demonstrate your ownership of the SIM and phone, you must provide all of these details.
How to Unlock the PUK Code on a Locked Mobile Phone?
If you frequently enter the SIM card PIN incorrectly while trying to access data on the SIM card using your phone’s enabled SIM card PIN, the SIM card may lock you out of further attempts. A personal unlock code, or PUK code, which you can typically get from your phone carrier, can be used to reset the SIM card.
Getting PUK number Any Country Any Carrier
Get your SIM card’s PUK code in one of these ways.
1. Obtain the PUK code from the SIM card packaging.
The PUK code should be included in the small package that a SIM card comes in when you buy one. If you still have the package, look for the plastic card that the SIM was ripped out of. Along with the SIM PIN code, the 8-digit PUK code should be printed on the back. Below are two examples of these plastic cards from Telekom (left) and Orange (right). Similar packaging for the SIM card should be available from your mobile provider.
You might have to expose the PUK on the back if you can’t see it. On the back of the plastic card, look for a scratch-able area, as shown on the Vodafone card in the illustration below.
2. To obtain the PUK code, log in to your mobile carrier’s website.
Most mobile carriers give their customers access to online accounts. If that applies to you, visit the official website of your mobile provider and sign in there. Your profile should include the PUK code. Since each website is unique, look for the PUK code or SIM card unlock option to find what you need.
3. To get the PUK code, call your mobile service provider.
Obtaining the code over the phone might be more convenient for some people. Because it created your SIM card and initially set the PUK code, your mobile carrier is aware of it. Call your mobile carrier’s customer service line and explain the issue. They ought to be able to give you your PUK code after you establish your identity by responding to some security inquiries (typically your name, date of birth, address, etc.).
You can unlock your mobile device using your code once you have it. If you require more help, our tutorials on how to unlock your iPhone and your Android’s SIM card using the PUK code are available.
NOTE
You can also get PUK code by contacting service providers through social networks like WhatsApp or official Facebook pages
See Also
5 Steps To Create Mpesa MasterCard
How to get the PUK code